
Community Health Integrated Platform-CHIP
India’s public health system boasts the world’s largest decentralized community health workforce, under the National Health Mission. The current ecosystem of digital solutions reflects the siloization of vertical health programs. Different applications and backends exist for RMNCH+A, NCDs, TB, and COVID-19 for example. Some applications have been adopted uniformly, while others have fragmented, state-specific avatars which attempt to connect to the respective central government backends through application programming interfaces.
India's public health system, the largest decentralized community health workforce in the world, is on the brink of a transformative leap. Under the National Health Mission, the Ministry of Health and Family Welfare (MoHFW) is transitioning from traditional paper-based tracking to a pioneering National Digital Health Mission. This shift aims to render health care delivery more accountable, efficient, and impactful. However, the current digital landscape is fragmented, with siloed solutions for reproductive, maternal, newborn, child and adolescent health (RMNCH+A), non-communicable diseases (NCDs), tuberculosis (TB), and COVID-19, among others. This diversity creates a challenge in streamlining care and ensuring cohesive data flow.
To improve on health care delivery, the MoHFW is taking an important step away from paper-based tracking methods to realizing a National Digital Health Mission. Through this effort, health delivery can be tracked in a manner more accountable, efficient, and impactful. In response to these challenges, we introduce our 3I Strategy- a holistic approach to revitalize community healthcare
Khushi Baby is a 10-year old digital health non-profit with expertise in building solutions for health departments. Our solutions have been used by 75K community health workers to reach 48M people, supported by $20M in Ministry of Health funding. Our 90 member team has spent 250K hours co-developing solutions with health workers at the last mile.
Transitioning from paper to pixels isn't just about swapping tools; it's about transforming cultures. We incentivize CHWs by providing comprehensive support from training and supervision to fair remuneration and essential supplies encouraging them to embrace digital tools wholeheartedly and become pros.
The final 'I' stands for our commitment to unifying the fragmented digital health ecosystem. Our platform is a one-stop solution for CHWs, eliminating silos and enhancing care coordination through a single, unified platform.
Khushi Baby looks to address the above challenges with CHIP (“Community Health Integrated Platform”), a digital public health good, developed over the last 7 years, which is currently being scaled across Rajasthan, India’s largest state, in phases.CHIP includes offline-ready, m-health applications for the three key health workers of the Indian public health system: the ASHA (community health worker), the ANM (nurse, who visits community once a month for preventative check-ups), and the Medical Officer (who cares for high-risk patients).These mobile applications capture the entire work requirement of each respective health worker, across all primary health care programs. This streamlines data collection, report generation, and payment automation. These mobile applications are also inter-linked, allowing sharing of longitudinal beneficiary data for informed care.