Digital Platforms

Community Health Integrated Platform-CHIP

The Challenge

India’s public health system boasts the world’s largest decentralized community health workforce, under the National Health Mission. The current ecosystem of digital solutions reflects the siloization of vertical health programs. Different applications and backends exist for RMNCH+A, NCDs, TB, and COVID-19 for example. Some applications have been adopted uniformly, while others have fragmented, state-specific avatars which attempt to connect to the respective central government backends through application programming interfaces.

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The Challenge

India's public health system, the largest decentralized community health workforce in the world, is on the brink of a transformative leap. Under the National Health Mission, the Ministry of Health and Family Welfare (MoHFW) is transitioning from traditional paper-based tracking to a pioneering National Digital Health Mission. This shift aims to render health care delivery more accountable, efficient, and impactful. However, the current digital landscape is fragmented, with siloed solutions for reproductive, maternal, newborn, child and adolescent health (RMNCH+A), non-communicable diseases (NCDs), tuberculosis (TB), and COVID-19, among others. This diversity creates a challenge in streamlining care and ensuring cohesive data flow.

3I Strategy: Blueprint for Digital Health Success

To improve on health care delivery, the MoHFW is taking an important step away from paper-based tracking methods to realizing a National Digital Health Mission. Through this effort, health delivery can be tracked in a manner more accountable, efficient, and impactful. In response to these challenges, we introduce our 3I Strategy- a holistic approach to revitalize community healthcare

Ink-free

We're championing the move to digitize healthcare workflows, making community health workers' (CHW's) tasks ink-free. This crucial step not only elevates accountability and efficiency but also significantly improves the quality of healthcare delivery.

incentive

Transitioning from paper to pixels isn't just about swapping tools; it's about transforming cultures. We incentivize CHWs by providing comprehensive support from training and supervision to fair remuneration and essential supplies encouraging them to embrace digital tools wholeheartedly and become pros.

Integrate

The final 'I' stands for our commitment to unifying the fragmented digital health ecosystem. Our platform is a one-stop solution for CHWs, eliminating silos and enhancing care coordination through a single, unified platform.

Ink-free

We're championing the move to digitize healthcare workflows, making community health workers' (CHW's) tasks ink-free. This crucial step not only elevates accountability and efficiency but also significantly improves the quality of healthcare delivery.

incentive

Transitioning from paper to pixels isn't just about swapping tools; it's about transforming cultures. We incentivize CHWs by providing comprehensive support — from training and supervision to fair remuneration and essential supplies — encouraging them to embrace digital tools wholeheartedly and become pros.

Integrate

The final 'I' stands for our commitment to unifying the fragmented digital health ecosystem. Our platform is a one-stop solution for CHWs, eliminating silos and enhancing care coordination through a single, unified platform.

Solution

The Community Health Integrated Platform (CHIP)

Khushi Baby looks to address the above challenges with CHIP (“Community Health Integrated Platform”), a digital public health good, developed over the last 7 years, which is currently being scaled across Rajasthan, India’s largest state, in phases.CHIP includes offline-ready, m-health applications for the three key health workers of the Indian public health system: the ASHA (community health worker), the ANM (nurse, who visits community once a month for preventative check-ups), and the Medical Officer (who cares for high-risk patients).These mobile applications capture the entire work requirement of each respective health worker, across all primary health care programs. This streamlines data collection, report generation, and payment automation. These mobile applications are also inter-linked, allowing sharing of longitudinal beneficiary data for informed care.

Using the platform, health workers will be enabled to perform the following core activities from their smartphone

Khushi Baby develops innovative, integrated digital health solutions to empower community health workers and public health officials to deliver improved primary health care at scale

Digital Health Census

CHIP stands as a testament to integration, offering a singular interface across health worker cadres and national health programs, tracking over 500 primary health care indicators

Longitudinal Follow-up

Across program verticals including family planning, maternal and child health, and more, ensuring comprehensive care

Outbreak Surveillance

For COVID-19 and other diseases, enhancing symptom screening, referrals, and vaccination tracking

Khushi Baby develops innovative, integrated digital health solutions to empower community health workers and public health officials to deliver improved primary health care at scale

Assess Community Needs

CHIP stands as a testament to integration, offering a singular interface across health worker cadres and national health programs, tracking over 500 primary health care indicators

Monitor Health System Performance

Across program verticals including family planning, maternal and child health, and more, ensuring comprehensive care

Automate Community Engagement

For COVID-19 and other diseases, enhancing symptom screening, referrals, and vaccination tracking

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Digital Health Census

Longitudinal Follow-up

Outbreak Surveillance

Assess Community Needs

Monitor Health System Performance

Automate Community Engagement

Empowering Health Officials

CHIP doesn't just streamline the workflow for CHWs. It empowers health officials with AI and GIS-based dashboards for real-time monitoring of community needs and healthcare performance, and automates personalized community engagement through dialect-specific voice calls/messages.

What Sets CHIP Apart

Khushi Baby develops innovative, integrated digital health solutions to empower community health workers and public health officials to deliver improved primary health care at scale

Unified Interface

CHIP stands as a testament to integration, offering a singular interface across health worker cadres and national health programs, tracking over 500 primary health care indicators

Designed for the Last Mile

Since 2014, developed side-by-side with community health workers, ensuring every feature is built with the end-user in mind

Data Accountability

With NFC, biometric, and GPS technology, CHIP ensures every health visit is authenticated, elevating data quality and worker accountability

Unified Interface

Proven through a 3200 patient RCT and a scale deployment reaching 18 million beneficiaries via 60K health workers, CHIP is more than a platform; it's a proven path to better health outcomes

Empowering Community Health Workers

Beyond data, CHIP brings real value to CHWs' daily tasks, offering automated decision support, progress tracking, and reporting, simplifying their crucial work

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USP's

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